My Account

Setting Your Preferences

• How do I contact Customer Support?
• How do I limit how much I spend?
• How Do I Hear About Offers and Promotions?
• Will you contact me about My Account?

Creating an Account

• Coming from Prizes? Here’s how Bingo and Spins work
• How Do I Register?
• Can I have more than one account?

My Personal Details

• How do I update my personal details?
• Can I Use My Account Abroad?
• I have forgotten my username
• How do I change my password?
• How do I access my betting/transaction history?

Privacy & Security

• How do I protect my account details?
• How do I know I am being contacted by ITV Win?
• What should I do if I think something is wrong?
• Protection of customer funds
• How do you use and store my information?
• Right to be Forgotten/Data Erasure Request

See all 8 articles

My Account is Restricted

• Can I log in from outside Great Britain?
• Why can't I access my account? Why can't I log in?

Closing an Account

• Can I Close My Account?
• How can I close my account?
• Notify us of a customer bereavement