I already have an ITV Win Prizes account. Why can’t I access Bingo or Spins?
ITV Win Prizes and Competitions are run separately from ITV Win Bingo and Spins.
If you need any help with a competition being run by Win Prizes you can contact our friends over at the Prizes side here - https://www.itv.com/win/help.html.
To play Bingo or Spins, you’ll need to register an account on ITVWin.com. This is a single account that gives you access to both ITV Win Bingo and Spins.
To get started, click Join.
Do I need separate accounts for ITV Win Bingo and Spins?
No.
ITV Win Bingo and Spins are both part of ITV Win Gaming, so one account gives you access to both products.
Why do I need to register for ITV Win Bingo and Spins if I already use Prizes?
Prizes and ITV Win Bingo and Spins operate independently and have different account requirements.
To play Bingo or Spins, you’ll need to register an account on ITVWin.com. This allows us to manage gameplay, payments and customer protections within the Bingo and Spins platform.
Why do I need to provide identity and age details?
Before you can play ITV Win Bingo & Spins, we’re required to complete identity and age checks as part of the registration process. This helps ensure our games are played safely and in line with regulatory requirements.
What details do I need to register for ITV Win Bingo and Spins?
When registering for ITV Win Bingo and Spins, you’ll be asked to provide some personal details so we can:
- confirm your identity, and
- verify your age
The details required may differ from those used on the Prizes site.
Can I use the same contact details?
You can use the same contact details if you wish.
I’m under 18. Can I play ITV Win Bingo or Spins?
No.
ITV Win Bingo and Spins are only available to customers aged 18 or over.
I need help with my account. Who should I contact?
For ITV Win Bingo and Spins:
Use the Live Chat option on the site and our Customer Support team will be happy to help.
For ITV Win Prizes:
Please visit ITV WinPrizes’ help page:
https://www.itv.com/win/help.html