There could be a few reasons why your deposit isn’t going through:
- You’ve hit your deposit limit. You can check your current limits anytime in the My Account section.
- Your account might need a quick check. If we need any verification documents, we’ll have sent you an email with all the details.
- You may have reached the maximum number of deposits allowed in a 24-hour period.
- Your bank could be blocking the payment. For this one, we can’t step in, so you’ll need to contact your bank directly.
Once everything’s sorted, you’ll be back in the game!
Head to My Account now to check your limits or upload any documents we’ve asked for.
Head to My Account now to check your limits or upload any documents we’ve asked for.