There are a few reasons why your payment might not have made it to the stage:
Most common reason:
Your bank or card issuer has told us to decline the transaction. Some banks have restrictions on gambling payments.
Other possible reasons:
Incorrect card details entered
An issue with your bank account
If it’s on our side:
We’ll let you know with an on-screen message or an email.
What should you do?
Check your banking app or online account for any issues.
If everything looks fine, contact your bank for more help.
If your bank confirms it’s not on their side, reach out to our support team via chat or email and we’ll investigate further.