If you haven’t received your bonus, don’t panic – the spotlight might just be waiting to shine!
Step 1: Check the Terms & Conditions
Each promotion has its own rules, so make sure you’ve met all the requirements. Sometimes it’s easy to miss a detail like a minimum stake or qualifying game.
Step 2: Check the Pay-Out Time
If everything looks good and the pay-out time has passed with no sign of your bonus, it’s time to call in the backstage crew.
Step 3: Contact Support
Our expert support team is ready to help and will make sure everything gets back on track.