Self-Exclusion – Take Control of the Spotlight
If you feel you’re at risk of developing a gambling problem, or believe you already have one, Self-Exclusion is a powerful tool to help you take a break.
Choose a period that suits your needs:
6 months, 1 year, 18 months, 2 years, or 5 years.
What happens when you self-exclude?
Account Restrictions: You won’t be able to use your account for betting or gaming during this time.
Account Reopening: Your account cannot be reopened early for any reason.
New Accounts: We’ll make every effort to detect and close any new accounts you try to create.
Next steps after self-exclusion
Remove notifications: Unsubscribe from ITV Win emails and delete any apps or downloads.
Block social media: Unfollow or block ITV Win accounts.
Install blocking software: Consider tools like Gamban to block gambling sites.
Extra support
We strongly recommend seeking help from professional services:
GAMSTOP: Self-exclude from all UK-licensed online gambling sites
MOSES: Self-exclude from betting shops
SENSE: Self-exclude from all UK land-based casinos
TalkBanStop: A collaboration offering tools and advice
How to set up Self-Exclusion
Go to My Account and select Self-Exclusion.
Or contact our Customer Support team for assistance.
Removing Safer Gambling restrictions
Some restrictions (like Deposit Limits or Reality Checks) can be adjusted, but Self-Exclusion and Time-Outs cannot be reversed until the full period ends.
After your self-exclusion expires, reach out to Customer Support to reactivate your account only if you feel ready and comfortable resuming gambling